FREE Webinar – QCS Audit Masterclass: How to use audit effectively

Dementia Care
August 17, 2023

Would you like to achieve good governance in your service through demonstrating continuous quality improvement? Join our next webinar ‘QCS Audit Masterclass: How to use audit effectively’

Date: 7th September 

Time: 1:00pm – 2:00pm


To achieve good governance in your service you must demonstrate continuous quality improvement. Auditing and documenting the effectiveness of the processes and systems you have in place and taking time to observe and document how people experience your service, will provide evidence about the great care you provide, and where improvements are needed. Allowing you to demonstrate openly how you plan to make improvements.

During this webinar our experts will explore with Dwell Homecare Ltd. why auditing is so important to help you demonstrate how you ensure your service is continuously improving and how you can provide digital evidence about the high-quality care you provide. We will then showcase the new QCS Audit Centre product, a powerful and configurable tool aligned with a comprehensive range of audit templates helping you to quickly establish an audit programme for your service.

The discussion will cover:

  • The importance of auditing
  • Understanding how to do an audit well
  • How to overcome the challenges to completing effective audits
  • How effective auditing helps you demonstrate great care, good governance and continuous improvement
  • How QCS Audit Centre can make conducting an audit a simple online process to help you become better at what you do – delivering great care to the people you support

There will also be the chance for you to join in with the live Q&A! Just submit your questions when you register.

More about the speaker:

Lindsay Rees, Head of Social Care Content

Lindsay joined QCS in May 2022 as the Head of Social Care Content following 17 years working as senior leader in Adult Social Care. She is a qualified adult nurse and has previously held operational leadership roles including, registered manager, regional support manager, regional clinical quality manager, head of quality and director of health.

Lindsay is an experienced professional who brings with her expertise in commercial operational leadership, clinical governance, quality assurance and quality improvement in nursing homes. She has dedicated her career in social care to leading, supporting, and mentoring teams to provide exceptionally high standards of care for people in social care.

Her role at QCS is an exciting opportunity to use her extensive operational knowledge and insight to drive forward quality and innovation and continue on her mission to support people to live well in social care.


Ed Watkinson, Residential Care and Inspection Specialist

Ed Watkinson has wide experience across a variety of roles in the care sector. He has been a care assistant, registered manager, area manager, care manager and senior commissioner. He has also served as a Planning and Commissioning Manager for Buckinghamshire County Council and as Methodology Developer and Regulatory Inspector for the Commission for Social Care Inspection and most recently he has worked as a Regulation Manager for Barchester Healthcare. In addition, Ed was on secondment with the Care Quality Commission during 2014 and was central to the development, piloting and roll-out of the Care Quality Commission’s new inspection methodology as part of their Policy Team.



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